5 results found

1. Use Local Time Zone for Automation Profiles

   The ability to schedule automation profiles to run based on a device's local time rather than using the General Time Zone setting. For example, an OS patching automation profile that runs at 11am will run at 11am across every country/location regardless of timezone difference. Currently, the limitation is that if the profile is run at 11am and your selected timezone in Atera is set to '(UTC) - Dublin, Edinburgh, Lisbon, London', then this creates a problem where the profile runs in the middle of the night for users in Australia, which then means they won't get patched at the right time. The only workaround for this is to have a new automation profile for each site/country which means more work for us in creating them and managing them. Most other RMMs do this by default so this shouldn't be missing in Atera.

   The ability to schedule automation profiles to run based on a device's local time rather than using the General Time Zone setting. For example, an OS patching automation profile that runs at 11am will run at 11am across every country/location regardless of timezone difference. Currently, the limitation is that if the profile is run at 11am and your selected timezone in Atera is set to '(UTC) - Dublin, Edinburgh, Lisbon, London', then this creates a problem where the profile runs in the middle of the night for users in Australia, which then means they won't get patched at the right… more

   52 votes

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   3 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

2. Overall improvement of Patch Management

   This needs an overhaul and the following additional features would be an improvement.

   Scheduled Device Scan for Updates

   After updates have completed If a user is logged in prompt to reboot every set period of time until reboot accepted.

   After Updates If a user is not logged in attempt to reboot to schedule based on local device time.

   Allow local admin credential injection in order to force updates through that require a device to not just be turned on but logged in to work.

   Approve or Reject updates and set priority for security and critical updates based on the CVE.

   See status of patching without having to run a report on each customer. Under the customer there should be the option to see devices with failed, installed, pending updates etc. and color coded for ease of use.

   Updates for 3rd Party applications that have not been installed with chocolaty.

   These improvements i think would make a big difference to managing clients day to day without the need for full blown vulnerability scanning.

   Thanks

   This needs an overhaul and the following additional features would be an improvement.

   Scheduled Device Scan for Updates

   After updates have completed If a user is logged in prompt to reboot every set period of time until reboot accepted.

   After Updates If a user is not logged in attempt to reboot to schedule based on local device time.

   Allow local admin credential injection in order to force updates through that require a device to not just be turned on but logged in to work.

   Approve or Reject updates and set priority for security and critical updates based on the CVE.

   … more

   322 votes

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   Planned  ·  13 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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3. We want use WINGET

   Is it possible that Atera also supports WINGET

   29 votes

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   9 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

4. Select multiple devices from the Client->Devices->Folders

   Currently, when in the Client->Device->Folders the filtered view doesn't show the checkboxes to select specific device, or all of them to run automation, scripts etc... We should basically see the same view as in the main Devices when filtered.
   I know we can create specific views by customer and filter by folders but I think we should be able to select the devices in the Customer Folders as well

   14 votes

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   2 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

5. Increase 3rd Party Patch Library Regardless of Install Source

   Currently you only offer 17 third party apps for patching. Competitors have many more and without the need for the software to be installed via Chocolaty. Please consider increasing this library.

   9 votes

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   0 comments  ·  IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea!

   We have recently increased our software repository and the list can be viewed in our knowledge base article: https://support.atera.com/hc/en-us/articles/360015462840-Automate-software-patching

   If you have any additional requests, please drop them in the feature or reach out to the team.

   
   

   Thank you.