12 results found
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Active Directory integration for new users
Active Directory integration for new users
405 votesHey,
Atera holds an integration with AzureAD (Entra ID), the integration maps sites/departments to Atera.
The integration syncs licensed users, and has the option to import selected security groups.
On the Enterprise/SuperPower plan, the integration is ongoing.
You can read more about it here: https://support.atera.com/hc/en-us/articles/4409774509714-Azure-AD-Integration
Thank you
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AnyDesk Client Update
The AnyDesk used by Atera is currently on version 7.0.14. AnyDesk is stating that this version is over a year old. This has implications on IT-Security an privacy as we are using outdated software on over 1000 devices. Please update AnyDesk to the current version which is 8.0.6 up to now. Please accelerate the release cycle in the future. Thank you.
56 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
The Windows Anydesk custom client has been updated to version 7.0.15 and the Mac custom client has been updated to version 8.0.0.
The Linux custom client has yet to be updated so it is currently disabled until a new version is released.
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Eset Integration
An integration with Eset, a global leader in cyber-security.
Let us know what do you think about it.601 votesWe’re excited to announce that the ESET PROTECT platform and its solution tiers are officially accessible from the Atera App Center! You’ll now be able to activate, provision, and deploy ESET’s products directly from the Atera platform.
The ESET PROTECT platform provides endpoint & server security, endpoint detection & response, advanced sandboxing, Microsoft 365 app protection, full disk encryption, and more — enabling a comprehensive security package.
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Azure AD Group Sync
I love the fact that you have the Azure AD integration started and we would love to see you expand on that idea with Azure AD Group Sync capability. Thank you for all of your hard work and effort with Atera!
71 votesHey all,
We're thrilled to announce we've added additional filtering to our Azure AD sync capability.
You will now be able to sync based on Groups and User Types (Members/Guests).
This will allow you to have a more focused and relevant importing process, saving you from importing irrelevant contacts from your instance.
You can read more about the new functionality here: https://support.atera.com/hc/en-us/articles/4409774509714-Azure-AD-Integration
Be sure to reach out to our support team for more inquiries.
We hope you enjoy this new release!
Yakov
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Malwarebytes Integration
An integration with Malwarebytes, a global leader in cyber-security
169 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
Read more:
https://support.atera.com/hc/en-us/articles/5153158015004We appreciate and rely on your amazing ideas and suggestions! So please keep them coming!
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Simultaneous remote sessions on same target computer
The Splashtop remote access agent should allow more than one remote session on a customer computer at a time. For instance, there are times when one of our staff needs assistance during a remote session with a client. It would be nice if two of our support agents could both be in a remote session simultaneously.
98 votesHey everybody,
We have introduced the ability to have simultaneous remote sessions on the same computer using our integration with AnyDesk!
The integration comes free of charge for our Growth and Power users.
For the larger teams out there, you will be able to work together and help each other troubleshoot as you're assisting clients.
Also, under Admin > Settings > Remote access, you can choose AnyDesk as your default remote connection tool, ensuring it is installed across all of your network and newly added agents.
Hope you enjoy these new capabilities!
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Increase the number of Chocolatey applications for which patches are installed
Patches are currently only installed for a lvery imited number of Chocolatey applications.
Please apply the patches to all installed Chocolatey applications.84 votesHi all, Software patching applies to all software installed through Chocolatey, plus a list of default software that will be installed regardless of it's installation method. You can view more information here: https://support.atera.com/hc/en-us/articles/360015462840-Automate-software-patching-via-chocolatey-and-homebrew- If you have any additional feedback, please let us know.
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3rd party version report vs curent version
Would be nice to have a report that list installed version of a 3rd party software and compare it to choco database to let us know with is outdated. Defender for endpoint is doing this and it is very useful .
11 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
This report exists under the Software Inventory preset in the Advanced Reports, let us know what you think!
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Make Anydesk technician client available for Mac OS
Currently the technician client only works for Windows OS.
10 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
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Native Anti Phishing Integration
An integration with IronScales, a global leader in cyber-security.
Let us know what do you think about it.14 votesThank you for your feedback! This integration was released.
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Update TeamViewer to latest version
Update TeamViewer to V15. Currently on V14.
1 voteThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
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Improve API to get the field RateID when search for workhoursrecords
Actually there is no way go get data in the field RateID querying API, so is not possible to import ticket data to a custom ERP.
Without this field is not possible to create invoices3 votesWe've happily introduced the ability to get the RateiD and Rate Amount in the workhoursrecords.
Please find the relevant documentation here: https://app.atera.com/apidocs#!/Ticket/Ticket_GetWorkhoursRecords
Thank you very much for the suggestion Piero, we hope it serves the community well!
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