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68 results found

  1. Display computer information on the desktop.
    PC name
    Logged in user
    Last reboot time
    Network information (IP)
    IT support contacts

    Like Microsoft BG info. https://docs.microsoft.com/en-us/sysinternals/downloads/bginfo

    21 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. If I'm working on a remote device and have to reboot, my remote session resumes and I'm back on the desktop but Atera can't tell the computer is back online yet, so if I run a script it will time out. The admin page still shows the status as online but if I refresh the page it will finally show offline. I'd like to have a way to force a status refresh on either the client side or from the Admin side for a particular device so I can immediately know when I can run scripts without them timing out.

    20 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. I would like to add an area where we can set a Display string for returned values in the SNMP monitoring. For example if a SNMP OID returns a value of 2 it would display Normal. I would like the option to customise this depending on the device we are setting up.

    19 votes

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    2 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. Monitoring and reporting ESXi hosts, cpu load, storage, networking.
    Graphical Report (same as windows devices with agent installed).
    IMPORTANT to get statistics within a range of days, interesting for debugging, problem solving, investigating.

    18 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. Ability to bulk import generic, unmonitored devices. Example: Excel list of devices (Ipads, monitors, projectors, etc). Import the list from a default CSV file.

    18 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. The ability to query a device's WMI and then set a custom field in the agent's record would allow us to then use those custom fields with filters. For example, query the processor type and then set a custom field to read either Intel or AMD.

    I can see this working as a WMI query function built by Atera or an added feature to the installed agent that allows a script to send data back to the agent which would update the record.

    17 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. A patch that is 15GB large, won't be installed on a server, with only 13GB of free space. And there are no alarms about it won't be installed.

    So the feature request is to be able to create an alarm, when there are a patch not being installed because of lack of free space on the device.

    17 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. Please fix the issues with File Transfer to make it more useful:

    1. Show file dates/times
    2. Show full filenames
    3. Download multiple files and/or folders
    4. Allow upload of multiple files and/or folders
    5. Add typical "back" navigation - not just via the file tree

    Isn't there a much richer off-the-shelf File Manager you could integrate that provides the basic background file management functions we need?

    16 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. It would be helpful before we start remote session so we can see if user is busy/in a meeting/or not in front of the computer. Maybe very low quality image of current view of the screen with hard to read details so we are not intruding on their privacy.

    16 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. Add a filter to the devices view to sort by OS version. A quick look to see who may be on a version that needs a feature upgrade. If I want everyone to be able to view all devices quickly that are on 20H2 to see who needs to be updated without having to run reports.

    16 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. Have DNS Addresses show under IP Address for Devices. Would be pretty handy in a lot of situations. It's always DNS!

    16 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. When you are working with a group of devices in a specific folder, there should be a link on the device page to go back to that folder you started in. Right now I have to go back to the company page and then to the folder.

    15 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. File transfer needs to support more than 100mb files. Is this 2005?

    5gb file limit should be the minimum, preferably 10gb.

    14 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

  14. We should be able to audit who accesses what devices and when, including shifty Atera staff who get 4 digit pins from us and start accessing our customer computers whenever they want.

    14 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. Increase the frequency that user logins are updated, 1 hour is too long when people machine share, this needs to be updated at user login please.

    14 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Windows Updates needs an overall, it's very confusing when you look at the updates as to which machine has or has not done the updates. When you look at the machine it's missing alot of updates.

    13 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. When monitoring the Windows Event Log for events (like Failed Login Attempts), it would be really useful if Atera would retain the events that triggered the alert so we can see them later. Unfortunately, if the alert is triggered and the endpoint goes offline, there's no way to see any detail. Storing this information would really be useful to help diagnose and resolve the issues we're monitoring.

    12 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. In many cases I want to remote the computer and end up getting message saying someone else is remoting it. It would be nice if we could see which agents/atera account/tech is remoting it. Or simply a message next to device indicating that someone is remoting it. Not sure if it will be possible.

    12 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  19. The filtering devices, when looking through devices for available patches it would be nice to sort by the patches column so instead of searching through the whole list, we can see all the devices with pending patches sorted to the top of the list and go through these. It would be extremely helpful if the sorting could be applied to all columns.

    11 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Currently it takes hours for software information to update automatically.
    It would be great if there was a button to manually update the software information in a Device list. This would also apply to software reporting data.

    11 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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