The current invoice retrieval process is far too time-consuming. This is especially frustrating for a platform that we use specifically to make our IT operations more efficient.
From an accounting and compliance perspective, this also does not seem ideal. The service is billed and paid automatically, but we do not receive a proper downloadable invoice document that meets the administrative requirements in our country. Instead, we are forced to open each invoice manually, take a screenshot, convert it into a PDF, and upload it to our accounting system.
This process feels unnecessarily outdated and inefficient.
The current invoice retrieval process is far too time-consuming. This is especially frustrating for a platform that we use specifically to make our IT operations more efficient.
From an accounting and compliance perspective, this also does not seem ideal. The service is billed and paid automatically, but we do not receive a proper downloadable invoice document that meets the administrative requirements in our country. Instead, we are forced to open each invoice manually, take a screenshot, convert it into a PDF, and upload it to our accounting system.
This process feels unnecessarily outdated and inefficient.