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I want to echo the previous comments — it's been over two years since the original request and more than 18 months since the last comment, with no update or even communication from Atera.
This really should be a basic feature. Driver updates and OS patches serve completely different purposes. I — like many others — intentionally avoid pushing driver updates remotely, especially on machines that rely on touch input, external displays, or have firmware that shouldn't be touched without being onsite.
We already disable driver updates via Group Policy in Windows, and I find it odd that Atera doesn’t offer a similar option. Right now, driver updates inflate the “missing patches” count and clutter the patch list, leading to confusion, inaccurate reporting, and unnecessary follow-up.
In the Patch Management and IT Automation section, I’ve added some drivers manually, but I can’t add the entire category of “Hardware driver updates,” and the “Excluded Patches” list apparently tops out at 50 total items. Maybe the simple solution here is to allow us to select an entire category.
At the very least, we need a toggle to hide or suppress driver updates, a separate column or category in the patch list, and the ability to exclude them from patch automation jobs.
This feels like a small change that would make a big difference in day-to-day patch management — and it's surprising it's still not addressed after all this time.
We've been using Atera since late 2020 and have been very impressed overall with its capabilities and progress. That’s why it’s surprising and a bit disappointing that something as fundamental as separating or suppressing driver updates — a feature Microsoft has long supported — still isn’t available.