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  1. Merge contacts

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Charlton Kao commented  · 

    We have 2 contacts with the same email address (but in different case-sensitiive format). We'd love to have a feature to merge the two contacts and bring all of their tickets together.

    Currently, the only option is to manually reassign the first contact's tickets to the second contact one by one, and then delete the first contact. This is cumbersome. Apparently, there's no ability to automate this with the API, either.

    Charlton Kao supported this idea  ·