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Settings and activity

7 results found

  1. Automation trigger for new internal comments

    3 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jorit Neugebauer commented  · 

    How am I supposed to know that a co-worker added a comment unless he tells me or I have a look into the ticket again? By that it is mandatory to have this function.

    Jorit Neugebauer supported this idea  · 

  2. change public entry to be a private entry

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jorit Neugebauer supported this idea  · 

  3. Deleting comments

    46 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jorit Neugebauer supported this idea  · 

  4. Emails to other than the requester

    67 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jorit Neugebauer supported this idea  · 

  5. Ability to assign a device to a ticket regardless of contact

    28 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jorit Neugebauer supported this idea  · 

  6. Custom Ticket Activity Status

    44 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jorit Neugebauer supported this idea  · 

  7. Device Tagging

    11 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Jorit Neugebauer supported this idea  ·