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Settings and activity

3 results found

  1. Email technician when they have been @ tagged on an internal note of a ticket

    298 votes

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    We’ll send you updates on this idea

    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Matthew Shapiro supported this idea  · 

  2. Atera Dark Mode

    1,724 votes

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    Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Matthew Shapiro supported this idea  · 

  3. Custom Ticket Activity Status

    36 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Matthew Shapiro commented  · 

    This would be a very important update for our team. We constantly are working with outside vendors or just making internal notes on equipment orders. This would make it easy to access where in the process our tickets are without having to read the entire comments thread.

    Matthew Shapiro supported this idea  ·