Settings and activity
4 results found
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16 votes
Kenneth Lo
supported this idea
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30 votes
Kenneth Lo
supported this idea
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7 votes
Kenneth Lo
supported this idea
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57 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
Best regards,
The Atera Team
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Kenneth Lo
supported this idea
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Yes, agree with the ticket approval part, some company got internal control that all support requests require approval from the direct supervisor. so the simple workflow with email is very important, and reading AD or other IdP org structures is also important.