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  1. Use QuickBooks for Service Definitions

    3 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Brett Shreffler commented  · 

    We include the following information in the Description of all billable labor items.
    - Ticket Number
    - Date ticket resolved
    - Summary description of the work performed

    Would actually make QBO integration usable if...

    1. Atera DIDN'T overwrite the QBO description field I setup with the service name.

    and/or

    2. Atera had the ability to enter the my own desciption when creating the Atera invoice.

    and/or

    3. Atera automaticlly entered the ticket # and resolution/closed date to the description field.

    and/or

    4. Atera provided the ability to create a ticket summery field in tickets and then provided an option to have that summary field inluded in the invoive service description.

    That for me would be the singe most impotant, time saving feature Atera could provide.

    Brett Shreffler supported this idea  · 

  2. Ability to add custom fields to Invoice

    36 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Brett Shreffler supported this idea  · 

  3. Improved Billing

    278 votes

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    51 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Brett Shreffler supported this idea  ·