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7 results found

  1. Portal / Form Ticket Template - Improvements (consolidated)

    42 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Carlton Whitmore commented  · 

    When you create a ticket form and a user opens a ticket from the portal the field "Form Template" is automatically added to the form. Please add a feature to hide this from view!

    Carlton Whitmore supported this idea  · 

  2. Tab order fix for Product Family

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Carlton Whitmore shared this idea  · 

  3. Markdown for Knowledgebase Articles

    5 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Carlton Whitmore shared this idea  · 

  4. Option to require the AI assistant looks at the knowledgebase before anything else

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Carlton Whitmore supported this idea  · 

  5. one place for customer portal options

    10 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Carlton Whitmore supported this idea  · 

  6. Single Sign on for all Plans

    36 votes

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    3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Carlton Whitmore supported this idea  · 

  7. ticket type

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Carlton Whitmore shared this idea  ·