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  1. Multiple contacts for a single ticket

    18 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Valentin Muntean - IT Specialist commented  · 

    This is needed!!!
    you have the possibility to add multiple contacts when you answer but the person that you add as a CC he is only there for the answer he will not have the ticket into his portal

    Valentin Muntean - IT Specialist supported this idea  · 

  2. Buton in the Customer Portal with the generated link

    2 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Valentin Muntean - IT Specialist shared this idea  · 

  3. Customer data BackUp to Synology Servers

    14 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Valentin Muntean - IT Specialist shared this idea  ·