Settings and activity

25 results found

1. Alert when agent uninstalled

   1,493 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Florian Locht supported this idea  ·  Nov 17, 2022

2. Assign multiple technicians to a ticket

   410 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Florian Locht supported this idea  ·  Oct 18, 2022

3. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

   29 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Florian Locht commented  ·  Oct 18, 2022  ·  Edit…  ·  Delete…

   It would be great if we could also add some rules about time
   X days without response from client or technicien should send an email

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   Florian Locht supported this idea  ·  Oct 18, 2022

4. Network Discovery: Security Audit

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Florian Locht supported this idea  ·  Oct 18, 2022

5. Password protect the Atera agent from end-user uninstalls

   1,619 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Florian Locht supported this idea  ·  Oct 18, 2022