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  1. My Script backups

    19 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Kyle Morrow commented  · 

    I agree. I'd like to automate backups of our script library in Atera as hundreds of hours have been spent building them and it is so easy to copy and paste mistakenly.

    If PSAtera or API could be used to interact with Script library, that would be best.
    But the existing categories - Customer, ticket, Devices, etc - are missing Scripts library.

    Kyle Morrow supported this idea  · 

  2. Ability for technicians to respond by email to ticket contact

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Kyle Morrow shared this idea  · 

  3. Change ticket status by keyword in an email

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Kyle Morrow supported this idea  · 

  4. Reply to tickets via email

    93 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Kyle Morrow supported this idea  ·