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  1. 30 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Chris Dickinson commented  · 

    Please please consider this, it means that we cannot proceed with a client of ours. Admin should come as part of the deal. Helpdesk only access should come at a much less subscription, just think how much more revenue you will create should you open up new features.

    Chris Dickinson supported this idea  · 
  2. 33 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Chris Dickinson supported this idea  · 
  3. 133 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Chris Dickinson commented  · 

    PLease consider an admin type licence. I have two admin staff who only take calls and want to set up the ticket ready for the technicians. I need managers to go in and review reports and monitor stats. They do not need a sinlge feature of the RMM just the reporting or basic helpdesk. I want to be able to sell this to clients and allow them access to the helpdesk side of things so they can have one product for all their needs not two.

    Chris Dickinson supported this idea  · 
  4. 32 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Chris Dickinson supported this idea  · 
  5. 336 votes

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    Chris Dickinson supported this idea  ·