Settings and activity

55 results found

1. AI Chat bot/Ticket recommendations to be trained from past tickets and not from the internet

   9 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

2. Active Directory on premises servers Users manage

   10 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

3. If a technician deletes time entries, need to see it on the activity log

   48 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

4. regedit

   59 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

5. On-site check-in and Customer sign-off upon completion.

   4 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard shared this idea  ·  Aug 25, 2023

6. snmp OID value view in mobile app

   6 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

7. Atera mobile app

   7 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

8. Save Ticket View Mobile App

   11 votes

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

9. GPS tracking for tickets on Mobile App

   8 votes

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

10. Chat feature from the mobile app.

    70 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Donald R Howard supported this idea  ·  Aug 25, 2023

11. Native Android Biometric Login instead of reliance on browser

    13 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

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    Donald R Howard supported this idea  ·  Aug 25, 2023

12. knowledge

    35 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Donald R Howard supported this idea  ·  Aug 25, 2023

13. Folders in Mobile app

    3 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Donald R Howard supported this idea  ·  Aug 25, 2023

14. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Donald R Howard supported this idea  ·  Aug 25, 2023

15. Be able to click customer link from the ticket and start navigation.

    2 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Donald R Howard supported this idea  ·  Aug 25, 2023

16. Notes in app

    7 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Donald R Howard supported this idea  ·  Aug 25, 2023

17. Add passwords in mobile app

    5 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

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    Donald R Howard supported this idea  ·  Aug 25, 2023

18. customise message sent after customer signs.

    7 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

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    Donald R Howard supported this idea  ·  Aug 25, 2023

19. unlock accounts and change passwords from app

    8 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

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    Donald R Howard supported this idea  ·  Aug 25, 2023

20. Mobile app: see which servers are offline

    4 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Donald R Howard supported this idea  ·  Aug 25, 2023