Settings and activity

55 results found

1. AI Chat bot/Ticket recommendations to be trained from past tickets and not from the internet

   8 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

2. Active Directory on premises servers Users manage

   8 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

3. If a technician deletes time entries, need to see it on the activity log

   47 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

4. regedit

   54 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Donald R Howard supported this idea  ·  Aug 25, 2023

5. On-site check-in and Customer sign-off upon completion.

   4 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard shared this idea  ·  Aug 25, 2023

6. snmp OID value view in mobile app

   5 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

7. Atera mobile app

   7 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

8. Save Ticket View Mobile App

   10 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

9. GPS tracking for tickets on Mobile App

   8 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Donald R Howard supported this idea  ·  Aug 25, 2023

10. Chat feature from the mobile app.

    67 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Donald R Howard supported this idea  ·  Aug 25, 2023

11. Native Android Biometric Login instead of reliance on browser

    12 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Donald R Howard supported this idea  ·  Aug 25, 2023

12. knowledge

    29 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Donald R Howard supported this idea  ·  Aug 25, 2023

13. Folders in Mobile app

    3 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Donald R Howard supported this idea  ·  Aug 25, 2023

14. Devices Tab

    97 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Donald R Howard supported this idea  ·  Aug 25, 2023

15. Be able to click customer link from the ticket and start navigation.

    2 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Donald R Howard supported this idea  ·  Aug 25, 2023

16. Notes in app

    6 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Donald R Howard supported this idea  ·  Aug 25, 2023

17. Add passwords in mobile app

    5 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Donald R Howard supported this idea  ·  Aug 25, 2023

18. customise message sent after customer signs.

    7 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Donald R Howard supported this idea  ·  Aug 25, 2023

19. unlock accounts and change passwords from app

    8 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Donald R Howard supported this idea  ·  Aug 25, 2023

20. Mobile app: see which servers are offline

    4 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Donald R Howard supported this idea  ·  Aug 25, 2023