Settings and activity

461 results found

1. Tickets reordering

   30 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

2. Add spell check in ticket input

   72 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

3. Activity Status "Awaiting on customer reply" should stop the SLA as well

   113 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

4. Save Ticket View Mobile App

   12 votes

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   2 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

5. GPS tracking for tickets on Mobile App

   8 votes

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

6. Chat feature from the mobile app.

   72 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

7. Native Android Biometric Login instead of reliance on browser

   13 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

8. knowledge

   36 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

9. customise message sent after customer signs.

   7 votes

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

10. Mobile App: Start/Stop/Restart Windows Services on a device

    19 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

11. Mobile App ticket assignment

    12 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

12. Add a product or expense to a ticket in the mobile app

    10 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

13. Alert Page Swipe to Resolve

    11 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

14. Show customer attachments in mobile app

    4 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

15. Ability to attach photos to cases on Mobile app

    22 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

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    John Dutoit supported this idea  ·  Feb 21, 2024

16. Notes in app

    7 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

17. wake on lan in Mobile App

    20 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

18. link to a ticket on mobile opens the app rather than web page

    14 votes

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    Planned  ·  0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

19. On-site check-in and Customer sign-off upon completion.

    4 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

20. Filters for alert categories in mobile app

    2 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
    How important is this to you?

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    John Dutoit supported this idea  ·  Feb 21, 2024