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518 results found

  1. Alerts for new software installation

    33 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    John Dutoit supported this idea  · 

  2. Option to require the AI assistant looks at the knowledgebase before anything else

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    John Dutoit supported this idea  · 

  3. Atera App Alerts for Antivirus

    30 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    John Dutoit supported this idea  · 

  4. Email notification when agent is installed

    27 votes

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    4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    John Dutoit supported this idea  · 

  5. HTTP / HTTPs Admin Portals for Devices

    77 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    John Dutoit supported this idea  · 

  6. Ability to edit Internal Note on ticket

    48 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  7. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    John Dutoit supported this idea  · 

  8. Microsoft Licensing integration

    195 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    John Dutoit supported this idea  · 

  9. email non delivery report

    23 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  10. Patch management

    81 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    John Dutoit supported this idea  · 

  11. Penetration Testing

    65 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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    John Dutoit supported this idea  · 

  12. Alert when agent uninstalled

    1,487 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    John Dutoit supported this idea  · 

  13. Multiple devices per contact

    137 votes

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    18 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.


    Best regards,

    The Atera Team



    John Dutoit supported this idea  · 

  14. Automatically close Alert tickets when resolved

    105 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    John Dutoit supported this idea  · 

  15. Need a report to tell me which devices for a customer are eligable for Windows 11

    423 votes

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    18 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    John Dutoit supported this idea  · 

  16. Windows update roll back

    135 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    John Dutoit supported this idea  · 

  17. Free Dashboard Account

    947 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    John Dutoit supported this idea  · 

  18. Allow for customization of columns on ticketing screen

    349 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  19. Customize customer portal

    31 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    John Dutoit supported this idea  · 

  20. Show ticket time entries also on the customer portal

    20 votes

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    3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    John Dutoit supported this idea  · 
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