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    Brian Bergen commented  · 

    This seems like an easy fix to add the time interval that a device can be off-line before the Availability Monitoring sends the alert.

    FYI !!! Your tech support keeps asking to add regedit that does not make sense for changing this alert.

    REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\ATERA Networks\AlphaAgent" /f /v HeartBeatInterval /t REG_DWORD /d 90
    sc stop AteraAgent && sc start AteraAgent

    Brian Bergen supported this idea  ·