Settings and activity
3 results found
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57 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
Best regards,
The Atera Team
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Carlos Carrasquillo
supported this idea
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1,256 votes
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Carlos Carrasquillo
commented
I know you guys currently Integrate with IT Glue but it would be awesome to be able to sync over documentation so we can then use that documentation for the knowledgebase.
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665 votes
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Carlos Carrasquillo
commented
Def useful +1
Would be nice to have a list of applications in the portal. Each application would have a contact (the approver). When the end-user submits a ticket to gain access to such application selected from the list, the system will automatically send the approver contact an email. Once the approver accepts or declines the request, it will be converted into a ticket.