Settings and activity

  1. 6 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Carlos Carrasquillo commented  · 

    Would be nice to have a list of applications in the portal. Each application would have a contact (the approver). When the end-user submits a ticket to gain access to such application selected from the list, the system will automatically send the approver contact an email. Once the approver accepts or declines the request, it will be converted into a ticket.

    Carlos Carrasquillo supported this idea  · 
  2. 624 votes

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    Under Review  ·  12 comments  ·  Ideas and Feedback » PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Carlos Carrasquillo commented  · 

    I know you guys currently Integrate with IT Glue but it would be awesome to be able to sync over documentation so we can then use that documentation for the knowledgebase.

  3. 410 votes

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    Under Review  ·  12 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Carlos Carrasquillo commented  · 

    Def useful +1