Settings and activity
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6 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Carlos Carrasquillo
supported this idea
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624 votes
An error occurred while saving the comment Carlos Carrasquillo
commented
I know you guys currently Integrate with IT Glue but it would be awesome to be able to sync over documentation so we can then use that documentation for the knowledgebase.
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410 votesUnder Review · 12 comments · Ideas and Feedback » 3rd Party Integrations · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Carlos Carrasquillo
commented
Def useful +1
Would be nice to have a list of applications in the portal. Each application would have a contact (the approver). When the end-user submits a ticket to gain access to such application selected from the list, the system will automatically send the approver contact an email. Once the approver accepts or declines the request, it will be converted into a ticket.