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  1. 10 votes

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    Anders Bjånesøy shared this idea  · 
  2. 7 votes

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    Anders Bjånesøy supported this idea  · 
  3. 18 votes

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    Anders Bjånesøy commented  · 

    Hi Atera! This answer about adding tags manually completely misses the mark on the original suggestion. This isn't about being able to apply a tag to a ticket, it's about changing the tags that are available. Let's say we receive a ticket regarding sales - I would like to tag that as sales, but that tag isn't available.

    As such, the suggestion is: let us create our own custom tags. Please update your answer.

    Anders Bjånesøy shared this idea  · 
  4. 167 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Anders Bjånesøy supported this idea  · 
  5. 15 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Anders Bjånesøy shared this idea  ·