Settings and activity
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10 votes
Anders Bjånesøy
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7 votesAnders Bjånesøy
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18 votes
Hey, thanks for posting your feedback!
Adding manual tags is available, please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/360011044199-Use-Ticket-Tags-#h_01FCB81V2DYEAP6ZYZJGNW56SW
An error occurred while saving the comment Anders Bjånesøy
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173 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Anders Bjånesøy
supported this idea
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14 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Anders Bjånesøy
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Hi Atera! This answer about adding tags manually completely misses the mark on the original suggestion. This isn't about being able to apply a tag to a ticket, it's about changing the tags that are available. Let's say we receive a ticket regarding sales - I would like to tag that as sales, but that tag isn't available.
As such, the suggestion is: let us create our own custom tags. Please update your answer.