Settings and activity

7 results found

1. Auditability and compliance

   69 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Alexander Lepley supported this idea  ·  Sep 13, 2021

2. Search bar enhancements

   298 votes

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   17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

   You can also follow this in our Pubic Roadmap.

   Best regards,

   The Atera Team

   
   

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   Alexander Lepley commented  ·  Sep 13, 2021  ·  Edit…  ·  Delete…

   We desperately need to ability to do a global search based off of asset tags. Currently there isn't an asset tag field and the limitations on custom fields have forced us to stop using asset tags in the field as they cause more confusion for our techs than anything when receiving calls.

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   Alexander Lepley supported this idea  ·  Sep 13, 2021

3. White label mobile app for your customers

   389 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Alexander Lepley supported this idea  ·  Sep 13, 2021

4. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Alexander Lepley supported this idea  ·  Sep 13, 2021

5. Revamped Helpdesk Agent

   343 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Alexander Lepley supported this idea  ·  Sep 13, 2021

6. Sophos Integration

   665 votes

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   27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Alexander Lepley supported this idea  ·  Sep 13, 2021

7. Customize emails for alerts

   62 votes

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   4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Alexander Lepley supported this idea  ·  Sep 13, 2021