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  1. Customize emails for alerts

    53 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andrew Belling supported this idea  · 
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    Andrew Belling commented  · 

    Customization would be good and ability to change order of contents for multi alert notifications.

    Ability to get separated emails for each alert if wanted.

    Be able to set different email addresses for different alert levels

  2. Office 365 Integration

    1,491 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Andrew Belling commented  · 

    For all data in the helpdesk system to be able to switched / turned on at choice to be stored in our tenant