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6 results found

  1. "Warning" when resolving a ticket without adding time entry

    134 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jogchum van Bochove supported this idea  · 
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    Jogchum van Bochove commented  · 

    This would be great! Less room for 'error' for the engineers!

  2. Add ability to remove technicians

    125 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Jogchum van Bochove commented  · 

    We would like to be able to DELETE Technicians from the Technicians list. Not just Disabling them.

    Jogchum van Bochove supported this idea  · 

  3. Allow CC and BCC on all ticket replies, whether using desktop or mobile app

    10 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jogchum van Bochove supported this idea  · 

  4. categorize contacts

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Jogchum van Bochove shared this idea  · 

  5. Categorize passwords

    6 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Jogchum van Bochove shared this idea  · 

  6. Sync contracts in Atera with API

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jogchum van Bochove shared this idea  ·