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  1. When the site is slow/down, I would still like to have easy access to the data base

  2. Check to see which machines have OneDrive up and running to ensure data is backed up in real time

  3. Customize fields that are included/ data the is collected in the Requestor info,

  4. where is the data import feature, i thought this would have been a standard tool for just about any ticketing system

  5. Check if your client's password or admin password has been in a breach or their data is on the dark web

  6. Alert when Diskspace changes 10 % for example a customer of us deleted 200 GB of Data and we where not informed

  7. Not a feature, Atera should fix it so that page data is cached, and still there when you click on add contact for example in a Ticket

  8. Improve API to get the field RateID when search for workhoursrecords  ·  Archived

  9. Userfriendly Names for all kinds of Alerts

  10. WMI

  11. Hardware inventory / Warranty Report / Assets report  ·  Released

  12. Support from other software manufacturers

  13. Decouple Atera + Splashtop hard requirement on DNS availability

  14. Search Bar Improvements  ·  Released

  15. Conversations on Reports

  16. Request to Include Custom Fields in Ticket & Customer Dataset

  17. Schedule and email COMPLIANCE reports that are available via export-

  18. What's the backup plan stan? "Trust me bro" no longer good enough for my cyber insurance provider.

  19. Customizable Reports  ·  Archived

  20. Ability to change the Ticket Activity Status  ·  Released

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