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  1. Agent Health Report

  2. Custom Statistics Counter

  3. Scheduled Report History "state in time" Reports

  4. Enhancement Proposal for Automatic Asset Integration in IT Management Platform

  5. Cache information for faster load times, and show the last update time.

  6. Ticket queues / Technician groups  ·  Planned

  7. Enhanced Time Tracking Functionality

  8. Work From Home Feature Requests:

  9. Fix Chat

  10. Option for Template Scripts for Big Installers

  11. Mobile application

  12. Mobile App major issues

  13. Trouble Ticket Detail Templates

  14. Ticket documentation // automatic knowledgebase

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