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  1. Windows Toast Notifications with Automation Progress

  2. Breakdown add-ons by MY customer

  3. Restrict the ability to set Closed Status on Tickets

  4. not include date in device search

  5. Agent Health Report

  6. Custom Statistics Counter

  7. Scheduled Report History "state in time" Reports

  8. Enhancement Proposal for Automatic Asset Integration in IT Management Platform

  9. Cache information for faster load times, and show the last update time.

  10. Enhanced Time Tracking Functionality

  11. Work From Home Feature Requests:

  12. Ticket queues / Technician groups  ·  Released

  13. Fix Chat

  14. Fix the user agent page interface or provide option revert to the 'old' look.

  15. Option for Template Scripts for Big Installers

  16. Mobile application

  17. Mobile App major issues

  18. Trouble Ticket Detail Templates

  19. [API] SearchOption

  20. Ticket documentation // automatic knowledgebase

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