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  1. Customize SMTP Settings and Email Testing

  2. Internal notes

  3. Use QuickBooks for Service Definitions

  4. Add Contact Information of the User/Contact assigned to the device

  5. Close with Message

  6. Breakdown add-ons by MY customer

  7. Coupling alerts and thresholds

  8. not include date in device search

  9. A smarter way to monitor temperature  ·  Under Review

  10. Agent Health Report

  11. Scheduled Report History "state in time" Reports

  12. Enhancement Proposal for Automatic Asset Integration in IT Management Platform

  13. Cache information for faster load times, and show the last update time.

  14. Work From Home Feature Requests:

  15. Ticket queues / Technician groups  ·  Planned

  16. Enhanced Time Tracking Functionality

  17. Fix Chat

  18. Option for Template Scripts for Big Installers

  19. Mobile application

  20. Mobile App major issues

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