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  1. Traffic monitor

  2. Expand Asset Warranty Support to Additional Vendorsv  ·  Future Consideration

  3. Ticket type match custom forms  ·  Released

  4. Patch & Automation Feedback Too Vague

  5. upgrade windows 11 to the last build Progress bar on the atera console and on the user side

  6. Dynamic field mapping for Cloud Actions via Custom Fields

  7. Integrated Quote System for Technical Support Requests

  8. Internal notes

  9. Inactivate User based off of Entra ID Sync

  10. API Enhancement: Add 'LastInternalComment' and 'IsSolution' Properties

  11. Customize SMTP Settings and Email Testing

  12. billing

  13. Add Contact Information of the User/Contact assigned to the device

  14. Use QuickBooks for Service Definitions

  15. Close with Message

  16. Coupling alerts and thresholds

  17. Breakdown add-ons by MY customer

  18. Restrict the ability to set Closed Status on Tickets

  19. not include date in device search

  20. Agent Health Report

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