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  1. Close with Message

  2. Coupling alerts and thresholds

  3. Breakdown add-ons by MY customer

  4. not include date in device search

  5. Agent Health Report

  6. A smarter way to monitor temperature

  7. Custom Statistics Counter

  8. Scheduled Report History "state in time" Reports

  9. Enhancement Proposal for Automatic Asset Integration in IT Management Platform

  10. Cache information for faster load times, and show the last update time.

  11. Ticket queues / Technician groups  ·  Released

  12. Enhanced Time Tracking Functionality

  13. Work From Home Feature Requests:

  14. Fix Chat

  15. Fix the user agent page interface or provide option revert to the 'old' look.

  16. Option for Template Scripts for Big Installers

  17. Mobile application

  18. Mobile App major issues

  19. Trouble Ticket Detail Templates

  20. Ticket documentation // automatic knowledgebase

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