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  1. Mass update of Device Details.

  2. All the replies in the same loop

  3. Traffic monitor

  4. Customer Portal / Service portal suggested improvements (consolidated)

  5. Ticket type match custom forms  ·  Released

  6. Online device

  7. Expand Asset Warranty Support to Additional Vendorsv  ·  Future Consideration

  8. Patch & Automation Feedback Too Vague

  9. upgrade windows 11 to the last build Progress bar on the atera console and on the user side

  10. Dynamic field mapping for Cloud Actions via Custom Fields

  11. Internal notes

  12. Integrated Quote System for Technical Support Requests

  13. Inactivate User based off of Entra ID Sync

  14. billing

  15. Customize SMTP Settings and Email Testing

  16. API Enhancement: Add 'LastInternalComment' and 'IsSolution' Properties

  17. Close with Message

  18. Add Contact Information of the User/Contact assigned to the device

  19. Use QuickBooks for Service Definitions

  20. Coupling alerts and thresholds

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