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  1. WMI Queries/ PowerShell Output  ·  Under Review

  2. export device query results  ·  Under Review

  3. Time based ticket automation rules  ·  Under Review

  4. Sorting Tickets by Last Response  ·  Under Review

  5. Customizable Reports  ·  Planned

  6. Ability to change the Ticket Activity Status  ·  Released

  7. Merge Agents  ·  Under Review

  8. Closed and Resolved Ticket on the Customer Portal  ·  Under Review

  9. Add Bitlocker recovery key to Device Details  ·  Under Review

  10. Password History  ·  Under Review

  11. Device columns  ·  Under Review

  12. mobile app customer signature  ·  Under Review

  13. A smarter way to monitor temperature  ·  Under Review

  14. Adding the custom fields into the Auditor Report  ·  Under Review

  15. Tickets: Internal Notes as Default and Not Use Emails  ·  Released

  16. Increase the frequency that hard disk usage data is updated  ·  Under Review

  17. Create Customized Reports  ·  Under Review

  18. Ticket Lock  ·  Under Review

  19. Native backup using Wasabi as backend for storage  ·  Under Review

  20. Display entire ticket conversation in email template  ·  Under Review

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