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  1. Customer Data should be Variables for Scripting

  2. passwords

  3. Ability to select columns in assets

  4. SLA That does not require first response

  5. Raw Data Exports

  6. Grafana for data visualization

  7. Risk assessment

  8. Reporting (with excel Exports)

  9. "Awaiting xx Response" field automated aging colour change

  10. creation of tickets for devices/activities not associated to a contact

  11. TrueNAS

  12. Email notifications for tech responses to client email

  13. Automatic logout after time of inactivity

  14. Mass update of Device Details.

  15. Information Security Risk

  16. API: Find out if a time entry has been invoiced

  17. email pickup

  18. agent

  19. Design your own "Pane of Glass"

  20. Auditor Report - BitLocker Field Added to XLS Export

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