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6 results found

  1. public IP

    It would be great to have the public IP of the managed computer displayed in the list of computers. This way, we can easily identify if all computers in the company are working from the same location of the user/computer is working remote. This would also allow us to see server NAT information as well.

    25 votes

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    2 comments  ·  User Interface  ·  Admin →

  2. Show device count when selecting all devices in a tenant

    When in the "Devices" tab for a client, Atera should display the number of devices either by default or bring up the count when selecting all devices

    35 votes

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    3 comments  ·  User Interface  ·  Admin →

  3. Ability to filter devices with pending reboot

    Add more filter options. For example a filter for devices with pending reboot.

    61 votes

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    2 comments  ·  User Interface  ·  Admin →
    Released  ·  AdminProduct Team (Product Team, Atera) responded

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!

    Please switch over to out new and improved Devices page to use this filter. 

  4. Home page when logging in

    With the June 2022 update, when you log in, the home page defaults to taking you to devices. It used to default to the dashboard. Please change this back so it goes to the dashboard. Or, please add a feature where we can customize which screen we first see when logging in.

    16 votes

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    1 comment  ·  User Interface  ·  Admin →

  5. Return classic features to new UI ticket page

    There are a few missing features from the classic UI that makes the New UI much harder to use:

    • Unassigned being red in the Tickets page. Just adding that splash of colour makes it really easy to identify which ones are unassigned or not.

    • Ticket page icons. In the classic system you can easily identify where the ticket originated from with the envelope / phone icons. It adds a bit of context when looking at a ticket to see if someone has already spoken to the requestor, or if it it's an untouched email, so we can respond quickly.

    • Autorefresh.…

    13 votes

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    0 comments  ·  User Interface  ·  Admin →
    Released  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We're excited to inform you that the feature you suggested has been implemented and is now available to all users.


    We've added many new capabilities to the ticket page and right now are collecting the feedback to make it even better, please join the conversation:

    http://atera.uservoice.com/forums/936306/suggestions/50922047


    Thank you for helping us improve Atera!

    Best regards,

    The Atera Team

  6. Navigating between pages

    UI: Too many page changes - When I'm working on a ticket it's challenging to go back and forth from the device and other tabs.

    4 votes

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    0 comments  ·  User Interface  ·  Admin →
    Released  ·  Gil Givoni responded

    Hi,

    We're excited to inform you that the feature you suggested has been implemented and is now available to all users.

    Thank you for helping us improve Atera!

    Check out the Tabs sections -

    https://support.atera.com/hc/en-us/articles/9258656888732-The-Ticket-page

    Best regards,

    The Atera Team

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