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3 results found

  1. would it be possible to automatically assign a threshold profile or an automation profile to a new PC that is added to an existing client. t

    would it be possible to automatically assign a threshold profile or an automation profile to a new PC that is added to an existing client. today when you add a PC to a client you have to do it manually and therefore this is a source of forgetfulness

    2 votes

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    1 comment  ·  IT Automation and Patch Management  ·  Admin →
    Archived  ·  AdminProduct Team (Product Team, Atera) responded

    Hi there, If an automation or threshold profile is applied to a customer or folder, any agent added to that customer or folder will inherit the profile automatically. Hope this helps!

  2. patch management

    install patches with admin rights. our usres don't have local admin rights, so the patch managment is useless. So we need a way to install patches with elevated rights.

    1 vote

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    0 comments  ·  IT Automation and Patch Management  ·  Admin →
    Archived  ·  Dor N. responded

    With Atera patches are installed with elevated system permissions and should work seamlessly.

    If you come across any issues with applying patches please reach out to our support team for assistance

  3. Patch Management

    I would like the option to be able to get all updates not just security and critical updates. Does anybody else see this as a problem? This is one of the major things holding me back from using Atera.

    Patch management should give us the option to get all patches!

    Please Please Please

    1 vote

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    Archived  ·  0 comments  ·  IT Automation and Patch Management  ·  Admin →
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