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35 results found

  1. Please add new actions to the Ticket Automations - there are basically only options for sending emails, which won't help me. Please add the ability to trigger a script and the ability to trigger a webhook.

    28 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. Allow multiple scripts in one Automation Profile that are run individually and in order. Current behvior will run all scripts concurrently.

    17 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. The ability to see if a Windows or Mac computer/server is associated with IT Automation Profiles, and which ones.
    And posible to get IT Automation Profile via API.

    21 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. 17 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. It would be great to have the option to run an automation profile on a specific agent computer on demand, the way we can scripts. I know we can setup automation profiles, assign customers or agents, then run them on everything they are assigned to. That works fine most of the time. Having the option to not just run scripts on demand for specific agents, but also automation profiles the same way would save us a lot of support time. Possibly even running an automation profile on an alert, the way we can assign scripts now.

    9 votes

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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. I would be useful to limit technicians to see only some threshold profiles and only some scripts.
    The scripts could be organized by folders.

    9 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. List patch install date in report so we know going into it few days later how many were installed on scheduled day and how many were installed in the following days.

    14 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. "Run the profile on newly installed agents" need a automation profile for the customer and it would affect all new agents. Why not "Run the profile on new assigned agents" when the agent will get the profile assigned manually, by folder or by customer. So we have a much better flexibility.

    8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. Add section to IT Automation profiles to have scripts that will only be ran once when onboarding / first agent check-in.

    8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. I need to rotate the patching so not all devices are updated at the same time within on organisation. I wish to spread this out over the course of a month. I need the ability to see which devices are on which patching schedule? Can you help?

    11 votes

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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

  11. When searching for outdated software from Reports > Software Inventory, please enable the following improvements:

    • allow use of a NOT (!=) crietria in the version.

    • allow assigning a Profile to selected results

    2 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. It's currently troublesome to install an app via IT Automation on a Mac, as Brew needs Admin rights for certain apps and the first time usage of Brew throws folder privilege issues on Big Sur 11.5.2.

    So please:
    Fix the permission issues for the required folders
    Add the ability to use admin rights to install apps.

    7 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. When patches are applied via Atera, they do not show up on the server itself.

    It would be great to see them there as well and sometimes it irritates some customer

    6 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. I would like to add an automation to a customer folder whether it's empty or not.

    5 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. Is it possible to use the scripts created with Automation Manager in ATERA or to use such a script tool?

    https://rm-downloads.logicnow.com/automation-manager/AutomationManager-2.20.0.17.exe

    3 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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