4 results found

1. Revamped Notification Center: real-time, user-specific notifications with history, CTAs

   Today’s Notification Center doesn’t reliably support real-time workflows: notifications aren’t consistently user-scoped, history is limited, and many messages don’t include clear next actions—making it harder to respond quickly and confidently. This idea proposes rebuilding Notifications on a modern, cross-domain infrastructure that supports async process updates (patching, scripts, deployments), plus AI-triggered notifications from Copilot and Autopilot, with full history and actionable CTAs.

   What we want to add (Multiple stages):

   • User-specific notifications (permission-aware): only see what you’re authorized to see; eliminate “tenant-wide noise.”
   • Real-time delivery + full history: a central hub to review past notifications (with retention, search, and filters). This aligns with repeated requests for notification history and richer desktop/browser notifications.
   • Actionable CTAs on every notification: “View ticket,” “Open device,” “Retry,” “Approve,” “See results,” “Authenticate,” etc.
   • Async process updates: patch run started/completed/failed, script queued/running/completed, bulk actions results, integration auth success/fail, exports, imports, report scheduling, etc. (Atera already supports alert email/sound and mobile alert push—this extends the model to broader workflows).
   • AI-triggered notifications: AI Copilot and IT Autopilot events (escalations, approvals needed, user authentication required, high-confidence resolutions, critical automation outcomes).
   • Prioritization + control: severity levels, grouping/deduping, mute/snooze rules, and per-user preferences (channels + types).

   Today’s Notification Center doesn’t reliably support real-time workflows: notifications aren’t consistently user-scoped, history is limited, and many messages don’t include clear next actions—making it harder to respond quickly and confidently. This idea proposes rebuilding Notifications on a modern, cross-domain infrastructure that supports async process updates (patching, scripts, deployments), plus AI-triggered notifications from Copilot and Autopilot, with full history and actionable CTAs.

   What we want to add (Multiple stages):

   • User-specific notifications (permission-aware): only see what you’re authorized to see; eliminate “tenant-wide noise.”
   • Real-time delivery + full history: a central hub to review past notifications (with retention, search, and filters). This aligns… more
   69 votes

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   13 comments  ·  Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   You can also follow this in our Public Roadmap.

   
   

   Best regards,

   The Atera Team

2. API Key Manager / API Security / Expanding capabilities / OpenAPI compliance

   Ability to create and manage multiple API keys per account.
   Detailed API key management with read, write, and delete permissions.
   Restrict access by IP address.
   Set expiration dates for API keys to enforce temporary access.
   Updated, OpenAPI-compliant documentation for easier integration.

   Enhanced security and reduced risk of misuse.
   Flexible access control with multiple API keys for different integrations.
   Clear, modern, and standardized documentation for IT technicians..
   Easier management and auditing of API keys.

   127 votes

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   32 comments  ·  Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   [For major features only–] You can also follow this in our Pubic Roadmap.

   Best regards,

   The Atera Team

   
   

3. Search bar enhancements

   Greatly improve search bar engine and search results to provide better experience throught the webapp

   302 votes

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   18 comments  ·  Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

   You can also follow this in our Pubic Roadmap.

   Best regards,

   The Atera Team

   
   

4. Adding Notes - Documentation

   Bigger space to add notes for proper documentation.

   98 votes

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   4 comments  ·  Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!