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7 results found

  1. Show mobile phones in the Contacts window

    it would be nice the contacts mobile phones to be shown in the Contacts window.

    5 votes

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    0 comments  ·  Customers  ·  Admin →

  2. Automate AD sync with Atera

    I feel it would be very handy if AD sync with Atera could be automated to sync at midnight every night rather than having to do it manually

    3 votes

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    0 comments  ·  Customers  ·  Admin →
    Released  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey,


    We have released an automated sync with AzureAD as part of our Enterprise and Superpower packages.


    The sync is ongoing and performed every 12 hours, ensuring no manual action is needed on your end.

    Of course, your sync settings (such as group and user settings filtering) are saved for the syncing of each instance. 


    You can read more about the functionality here: https://support.atera.com/hc/en-us/articles/7567690459804 


    If you're interested in looking at the different plans Atera offers, feel free to look at our pricing page

  3. Customers' Page Improvements

    View all your devices and tickets within the 'Customers' page.

    42 votes

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    Released  ·  0 comments  ·  Customers  ·  Admin →

  4. Add a filter for device type in the customer device view

    in the device view/tab of the customer i only can filter for folders. but if you have a customer with lot's of devices of different type (pc agent, server agent, snmp, tcp, http, generic) it is a pain because you have to page turn to find the needed one.
    if there would be a filter dropdown like you made it in the most upper global search which includes sothen a toggle for each type the see, then i could instantly filter for all e.g. "generic devices".
    you sure know what i mean...

    23 votes

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    3 comments  ·  Customers  ·  Admin →
    Released  ·  AdminProduct Team (Product Team, Atera) responded

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!

    This has been added to the new Site-> Devices page on the ITD product and will soon be enabled for the MSP product too :) 

  5. Add customers from atera app

    it would be really useful to be able to add customers from the atera app.

    3 votes

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    Released  ·  0 comments  ·  Customers  ·  Admin →

  6. Notes section for customer and device

    We'd like to see a notes section added to the "Customer" record, and a device specific notes section would be nice as well.

    5 votes

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    Released  ·  1 comment  ·  Customers  ·  Admin →

  7. Add Customer

    Now you can add a new customer right on the Customers page

    2 votes

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    Released  ·  0 comments  ·  Customers  ·  Admin →
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