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  1. URGENT: Windows11 arm64 (Snapdragon) installer needed

    Dear,

    Within our organization, we have recently received our first AI-Ready laptop: an HP EliteBook Ultra G1q AI PC, equipped with a Snapdragon X Elite processor and based on the ARM64 architecture.

    We attempted to install the standard x64 agent (the one available for Windows 11), but it has caused multiple application-level errors due to platform incompatibility. Below is a sample error from the Event Viewer:

    • System

      • Provider

    [ Name] .NET Runtime

    • EventID 1023

    [ Qualifiers] 0

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    • TimeCreated

    [ SystemTime] 2025-07-14T08:33:24.2974670Z

    EventRecordID 2040

    Correlation

    • Execution

    [ ProcessID] 13032
    [ ThreadID]…

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    0 comments  ·  Agent  ·  Admin →
    Need more information  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your suggestion. We’re not sure what it is exactly that you’d like to see.


    Our PM have requested that you share this with support, as this specific request is usually handled through their expertise and not as idea suggestions.

    We don't want this to drown between other ideas.


    Looking forward to your response.

    Best regards,

    The Atera Team

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