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3 results found

  1. URGENT: Windows11 arm64 (Snapdragon) installer needed

    Dear,

    Within our organization, we have recently received our first AI-Ready laptop: an HP EliteBook Ultra G1q AI PC, equipped with a Snapdragon X Elite processor and based on the ARM64 architecture.

    We attempted to install the standard x64 agent (the one available for Windows 11), but it has caused multiple application-level errors due to platform incompatibility. Below is a sample error from the Event Viewer:

    • System

      • Provider

    [ Name] .NET Runtime

    • EventID 1023

    [ Qualifiers] 0

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    • TimeCreated

    [ SystemTime] 2025-07-14T08:33:24.2974670Z

    EventRecordID 2040

    Correlation

    • Execution

    [ ProcessID] 13032
    [ ThreadID]…

    1 vote

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    0 comments  ·  Agent  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


  2. Script-based custom fields for all plans not only super power

    We need to be able to store value from scripts on custom fileds for all plans or at least mid tier plans.

    I understand that this is locked down to only super power but if you look around you'll see everyone else has this across all the plans.

    What's the point of having this developed for the high end plan?

    11 votes

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    4 comments  ·  Agent  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


  3. Live screenshot of device to see user activity

    The ability to silently take a live screenshot of a device to see user activity to determine if free

    419 votes

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    9 comments  ·  Agent  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


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