← Got a new feature idea? Share it! Settings and activity 1 result found Pending tickets - follow up date 5 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 1 comment · Ideas and Feedback » Tickets · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Kevin Booth supported this idea · Jul 1, 2026 An error occurred while saving the comment Kevin Booth commented · Jul 1, 2026 · Edit… · Delete… Being able to add a custom followup date for a pending ticket would be very valuable. There are a variety of reasons to put a ticket into pending state and no one-size-fits-all for appropriate follow up. Save Submitting...
Kevin Booth
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Being able to add a custom followup date for a pending ticket would be very valuable. There are a variety of reasons to put a ticket into pending state and no one-size-fits-all for appropriate follow up.