Settings and activity

245 results found

1. Contacts

   3 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

2. Detailed logging for Users

   3 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

3. Using the Rank Field

   5 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

4. Customer Business Hours

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

5. Search for Custom Assets

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

6. Customers with multiple office locations

   27 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

7. Multiple Addresses For One Customer

   11 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

8. Add Atera Ticketing portal to Microsoft Teams

   9 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

9. Customer should be able to have multiple devices under them and not just 1.

   26 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

10. Add Contact Without E-Mail

    18 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Nov 1, 2024

11. Dark Mode

    191 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Nov 1, 2024

12. API

    2 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 25, 2024

13. splashtop chat intergrate to a ticket current and if no ticket , as well as have a chat row in a ticket as no comunication can be logged

    1 vote

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    0 comments  ·  Ideas and Feedback » Agent  ·  Edit…  ·  Delete…  ·  Admin →
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    Lionel Marais shared this idea  ·  Oct 25, 2024

14. Ability to remove Webroot from the GUI

    9 votes

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    1 comment  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 11, 2024

15. WhatsApp Integration

    25 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 11, 2024

16. Integrate Whatsapp for messaging with client's on tickets would be great

    25 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 11, 2024

17. Technician email alerts from internal notes

    23 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Nov 1, 2024

18. Active Directory Devices sync

    190 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lionel Marais supported this idea  ·  Oct 7, 2024

19. 3cx integration

    200 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

20. "Work from Home" Simultaneous Dual-Monitor Support

    223 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Lionel Marais supported this idea  ·  Oct 7, 2024