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  1. Helpdesk agent install automatically when Atera agent gets installed

    42 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Camilo Oliva supported this idea  · 

  2. Add ticket's creation date to the customer portal or allow to modify the fields

    2 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Camilo Oliva supported this idea  · 
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    Camilo Oliva commented  · 

    It is important to one of our customer to see date of creation instead of date of last modification

    Camilo Oliva shared this idea  ·