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  1. Edit Ticket Notes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shlomo Twersky commented  · 

    Please add the ability to delete a public comment on tickets, or to move them to be an internal note.

    When replying to a ticket, we want to choose how much of the original conversation is included in the ticket.

    Shlomo Twersky supported this idea  · 
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    Shlomo Twersky commented  · 

    It's very important to have the ability to choose which part of the email chain you want to send out.