Settings and activity
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247 votes
An error occurred while saving the comment Shlomo Twersky supported this idea ·
An error occurred while saving the comment Shlomo Twersky commented
It's very important to have the ability to choose which part of the email chain you want to send out.
Please add the ability to delete a public comment on tickets, or to move them to be an internal note.
When replying to a ticket, we want to choose how much of the original conversation is included in the ticket.