Settings and activity

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1. Ticket automation rule export

   4 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nigel Goff shared this idea  ·  Aug 17, 2026

2. New KB editor - lacks many formatting features

   12 votes

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   5 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Nigel Goff supported this idea  ·  Aug 4, 2026

3. Feature Request: Allow running / re-running ticket playbooks on existing tickets.

   3 votes

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   0 comments  ·  Ideas and Feedback » AI Copilot  ·  Delete…  ·  Admin →
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   Nigel Goff shared this idea  ·  Feb 27, 2026