← Got a new feature idea? Share it! Settings and activity 1 result found Add 'last technician note' as a snippet for email templates 25 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 10 comments · Ideas and Feedback » Tickets · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Matt Gorman commented · Jan 10, 2024 · Edit… · Delete… This would be very helpful, especially for auto ticket closed emails after a period of inactivity. I'm surprised this has not been implemented having been requested in 2022. Save Submitting... Matt Gorman supported this idea · Jan 10, 2024
This would be very helpful, especially for auto ticket closed emails after a period of inactivity. I'm surprised this has not been implemented having been requested in 2022.