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  1. The ability to Remove or Edit the default Ticket fields

    47 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Morgan Ross commented  · 

    Hi, is there any update on this feature.
    I find it doesnt suit my needs in an internal IT setting to have the default field stuck on "Product".

    Thanks!

    Morgan Ross supported this idea  ·