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  1. Schedule existing tickets

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Nicoleta Ilarie supported this idea  · 
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    Nicoleta Ilarie commented  · 

    This tool will be very beneficial since we have customers who require tickets to be implemented within 20 days; until then, the SLA will be breached. The only thing that can stop the SLA in Atera is to schedule the ticket for the required date.
    What else can we do so that you can evaluate our request?
    Thank you.