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Settings and activity

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  1. Change tickets back to the original look.

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ben Mueller shared this idea  · 

  2. Allow for customization of columns on ticketing screen

    156 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ben Mueller commented  · 

    With the new way Tickets are listed it is not as easy to tell when one is updated with a customer response. The "Activity Status" column needs to be the very first one or do one better and make each column moveable so you can customize your layout.

    Ben Mueller supported this idea  ·