It would be nice to be able to see which devices a tech uses to connect to end points. I know that this may not be possible with the web interface for Atera, but maybe it could be integrated into Splashtop.
The idea behind this is to be able to track if a tech is using their own personal equipment to access client machines while working on call. This is likely a policy violation for many companies and is currently not easily trackable.
Brian Murphy
shared this idea
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It would be nice to be able to see which devices a tech uses to connect to end points. I know that this may not be possible with the web interface for Atera, but maybe it could be integrated into Splashtop.
The idea behind this is to be able to track if a tech is using their own personal equipment to access client machines while working on call. This is likely a policy violation for many companies and is currently not easily trackable.