Any MSP over a couple of staff will likely have some sort of accounts function that is not a technician or business owner and if they haven't they absolutely should have - this is a barrier to them working more efficiently where they have to pay another subscription just to run a few reports. Security good practice would also dictate that the administrative (setup) functions for the system should not be accessible by an account used day to day. There should be a delineation between technical and back office functions.
Graham Brown
supported this idea
·
Any MSP over a couple of staff will likely have some sort of accounts function that is not a technician or business owner and if they haven't they absolutely should have - this is a barrier to them working more efficiently where they have to pay another subscription just to run a few reports. Security good practice would also dictate that the administrative (setup) functions for the system should not be accessible by an account used day to day. There should be a delineation between technical and back office functions.