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  1. non technical staff

    23 votes

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    5 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Graham Brown commented  · 

    Any MSP over a couple of staff will likely have some sort of accounts function that is not a technician or business owner and if they haven't they absolutely should have - this is a barrier to them working more efficiently where they have to pay another subscription just to run a few reports. Security good practice would also dictate that the administrative (setup) functions for the system should not be accessible by an account used day to day. There should be a delineation between technical and back office functions.

    Graham Brown supported this idea  ·