Settings and activity

5 results found

1. Simple Ticket Merging

   14 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT Support supported this idea  ·  Mar 6, 2023

2. Recommended merging of tickets

   32 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   IT Support supported this idea  ·  Mar 6, 2023

3. Igniore alert

   11 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   IT Support supported this idea  ·  Mar 6, 2023

4. Tickets with same subject alert goes into one ticket

   7 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   IT Support shared this idea  ·  Oct 25, 2021

5. search feature ticket

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   IT Support shared this idea  ·  Sep 7, 2021