Add SSL security for customer subdomains needed for White-label: I created a CNAME for the servicedesk.mydomain.com to point to Atera's servicedesk. This only works without HTTPS. Yet, in Europe, transmitting data over unencrypted channels would be against the law and data protection regulations. Strictly speaking, Atera is promoting a "white-label" feature but doesn't provide it - to comply with current technological standards, one has to use the only SSL provided which is under *.atera.com. This can result in high fines for Atera from the competition (in Germany "Abmahnung"). Until you provide real white-label, you could promote "Use your company logo". BTW managing certificates can be implemented with Let's encrypt certbots fast and easy.
Add SSL security for customer subdomains needed for White-label: I created a CNAME for the servicedesk.mydomain.com to point to Atera's servicedesk. This only works without HTTPS. Yet, in Europe, transmitting data over unencrypted channels would be against the law and data protection regulations. Strictly speaking, Atera is promoting a "white-label" feature but doesn't provide it - to comply with current technological standards, one has to use the only SSL provided which is under *.atera.com. This can result in high fines for Atera from the competition (in Germany "Abmahnung"). Until you provide real white-label, you could promote "Use your company logo". BTW managing certificates can be implemented with Let's encrypt certbots fast and easy.