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26 results found

  1. Ability to deploy Helpdesk agent with specific parameter.

    9 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Progress Solutions shared this idea  · 

  2. Send system information with Helpdesk Agent support tickets

    271 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  3. Replying to a ticket with status update.

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  4. Approval process workflows

    38 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  5. White label mobile app for your customers

    389 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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  6. Mobile Device Management

    2,300 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Progress Solutions supported this idea  · 
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