286 search results
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Add Signatur to ticket answers · Released
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Assigned Technician does NOT receive notifications if another Tech is set at the contact
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Device columns · Under Review
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Network Bandwidth Threshold
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Ability to add parameters for running scripts and respond to User Inputs
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AI Automated Ticket Replies
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mobile app customer signature · Released
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Reporting (with excel Exports)
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Knowledge Base Customization
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Information Security Risk
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Number of all devices per customer
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Barracuda Cloud-to-Cloud Backups Integration · Under Review
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unassigned · Archived
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axcient x360Cloud integration for M365
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Activity Status Ticket Flow Rule
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Automated ticket closing based on criteria. · Released
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Assign Ticket Forms to Customer
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to keep tickets once customer closed
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Value parsing in OID values
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manually update device information · Under Review